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Customer Support Representative

Eclectic Recruitment
Posted 14 hours ago, valid for 11 days
Location

Northampton, Northamptonshire NN3 6RX, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client, a growing technology solutions business based in Northampton, is seeking a candidate to support their customers via email.
  • The role is office-based and offers a pleasant working environment, focusing on replying to customer inquiries and providing basic technical support.
  • Candidates should have good written communication skills, IT proficiency, and the ability to understand technical products.
  • A minimum of 1 year of experience in a similar role is required, and the position offers a competitive salary of £25,000 per annum.
  • Interested applicants should contact Liam ASAP or apply through the job advertisement.

Our client is a growing, technology solutions business based in Northampton. They are looking for somebody with the ability to understand a technical product, to join them and support their customers via email. The role will be office based and offers a nice environment to work within.Main duties will include:

  • Replying to enquiries from customers via email
  • Basic technical support
  • Assisting customers with new product applications
  • Advising potential customers on products
  • General ad-hoc administration

The successful candidate will have:

  • Good written communication skills
  • The ability to prioritise a workload
  • IT skills and the ability to understand a technical product
  • The want to work in an office role with a friendly team

If this role looks like your next challenge, please contact Liam ASAP or apply via the advert!We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.