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1st Line Support Engineer 5 days per week onsite

Jumar Solutions
Posted 16 hours ago, valid for 24 days
Location

Northampton, Northamptonshire NN68AX, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a 1st Line Support Engineer located in Northampton, requiring 5 days of onsite work per week.
  • The role involves handling incoming calls to the Service Desk and prioritizing tickets to resolve technical queries efficiently.
  • Candidates should have previous experience in an IT Services/MSP organization and knowledge of the MS Tech stack, including Windows 10 and Microsoft Office 365.
  • The job also requires excellent communication and organizational skills, with additional experience in O365/Azure being beneficial.
  • Salary details are not specified, but applicants should be situated locally to Northampton or able to drive to the client site.
Job Title: 1st Line Support EngineerLocation: Northampton (5 days per week onsite)Job Type: PermanentWe are currently working with a large scale, well established  IT Services provider, who require a 1st Line Support Enigneer to join their rapidly expanding team! As working as part of the team, you will swiftly handle incoming calls to the Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and accurately. You will be responsible for assisting in 1st Line team in overall operation & support for the client's customers.Skill and experience required:
  • Previous experience working for an IT Services/MSP organisation
  • Team player with sexcellent communication and organisational skills
  • Experience and knowledge across the MS Tech stack which includes Windows 10, Microsoft Office 365, Windows Servers (2019 & 2022), Microsoft Exchange Server (2019)
  • Previous experience with O365/Azure would also be beneficial.
Due to the location of the client, you must be situated locally to Northampton or be able to drive to client site. Please conisder this before applying for the role.If you are interested in the role and would like to apply, please click on the link for immediate consideration.We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.