- Previous experience working for an IT Services/MSP organisation
- Team player with sexcellent communication and organisational skills
- Experience and knowledge across the MS Tech stack which includes Windows 10, Microsoft Office 365, Windows Servers (2019 & 2022), Microsoft Exchange Server (2019)
- Previous experience with O365/Azure would also be beneficial.
Back to searchJob Title: 1st Line Support EngineerLocation: Northampton (5 days per week onsite)Job Type: PermanentWe are currently working with a large scale, well established IT Services provider, who require a 1st Line Support Enigneer to join their rapidly expanding team! As working as part of the team, you will swiftly handle incoming calls to the Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and accurately. You will be responsible for assisting in 1st Line team in overall operation & support for the client's customers.Skill and experience required:
1st Line Support Engineer 5 days per week onsite
Jumar Solutions
Posted 18 hours ago, valid for 24 days
Northampton, Northamptonshire NN68AX, England
£24,000 - £28,800 per annum
Full Time
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Sonic Summary
- The position is for a 1st Line Support Engineer located in Northampton, requiring 5 days of onsite work per week.
- The role involves handling incoming calls to the Service Desk and prioritizing tickets to resolve technical queries efficiently.
- Candidates should have previous experience in an IT Services/MSP organization and knowledge of the MS Tech stack, including Windows 10 and Microsoft Office 365.
- The job also requires excellent communication and organizational skills, with additional experience in O365/Azure being beneficial.
- Salary details are not specified, but applicants should be situated locally to Northampton or able to drive to the client site.