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Our client is looking to recruit a professional candidate with some proven experience in either the customer service, property, insurance or legal sectors. You must have excellent communication looking to establish a permanent career within their Intervention team. This opportunities would be ideal for a professional who enjoys client interaction, resolving problems and managing a project.
You will deal with a variety of clients regarding the start of their case, you will investiagte claims and ensure all facts are correct and in line with the clients information. You will challenge any incorrect facts before moving the case forward. Dealing with such a wide range of customers you will require versatile communication skills, wqith the ability to really listen and develop relationships.
If you are emotionally intelligent, enjoy working with people and looking for a challenging business focused role that offers variety, progression routes and training with a dynamic environment this is a role to be considered. This firm has a rising stars academy for those individuals who stand out, they will be progressed into management.There are also other options to progress into others areas including contracts, project management and claims.
PERSON SPECIFICATION:
- Proven client/customer focused experience in the insurance/claims/legal/property/customer service sectors
- Experience dealing with customers over the telephone
- Strong written communication
- Emotionally intelligent
- Ability to work to deadlines
- Personable and approachable
- Looking for a career, further training & progression
- Ability to communicate effectively on all levels
- Excellent attention to detail
- Analytical
- IT literate and able to pick up new systems
- Ability to work on own initiative and manage own workload as well as add real value to the team
- Lives within 25 miles of Northampton
HOURS OF WORK: 8.45-5.00pm Monday to Friday
HOLIDAY: 25 days plus bank holidays and an opportunity to increase this every year to 27 plus a day off for your birhday if it falls on a weekday
BENEFITS: Excellent progression. Company pension. Support to continue training and study professional qualifications.
HEALTH & SAFETY: No current issues to report on site
