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Inbound Insurance Sales and Service Consultant
Northampton, UK
Operations - Inbound
Permanent
Hybrid
Northampton
Starting Salary of £28,411 plus eligibility to the companies Annual Bonus Scheme.
Our inbound Insurance Sales and Service Consultants are pivotal to understanding the needs of and providing solutions to our existing and prospective customers, dealing with sales, service and renewals queries.
Our inbound Consultants do this by taking calls from existing customers who have a question, or need to make a change on their current policy. As well as sell insurance policies following the sales and renewals processes through to completion, making sure card payment details and direct debits are accurate while always providing exceptional customer service.
If you’re able to work well under pressure, and are naturally curious, we'd love for you to apply. We’re looking for someone that’s excited to develop in a sales and customer service role. You’ll need experience working in a regulated environment and telephone sales, Or be able to show transferable skills demonstrating relevant experience that’d make you a great fit for this role.
You’ll thrive in this role if you care about the customers you are speaking with and have a desire to be there for our customers and help to make it. We’ll train you on our system, as well as all the ways we like to communicate with our customers, to deliver a high-quality experience.
The role has a starting salary of £28,411 plus eligibility to the companies Annual Bonus Scheme. You can increase your salary once every twelve months, with half-year reviews to £31,648 then £34,866, and finally £40,014.
We also offer a range of flexible benefits including:
•?25 Days annual holiday
•?a flexible benefits scheme with an allocated allowance each year to choose from benefits including private medical insurance, dental insurance, travel insurance, up to five days extra holiday, and gym membership
•?private medical insurance – you’ll get medical insurance through BUPA that covers any pre-existing medical conditions as a core benefit
•?a dedicated learning platform that lets you balance both work and life goals
We are a diverse, ambitious community driven by our mission to be a force for good. We value diverse backgrounds to give a balance of voices and perspectives. We care deeply about making a positive impact and we want people who are curious, creative and champion themselves, their colleagues and our customers. We’re a disability confident employer, we’ll do all we can to help with your application and are happy to discuss any adjustments you may need.
Above all, we’ll value the difference you bring and offer opportunities for you to thrive and succeed.?
•?this is a hybrid role, you’ll be working up to eight days per month from our Northampton hub, subject to team needs.
•?we’ll provide all the equipment you need to work from home on the other days, you’ll need a broadband connection with a speed of 20Mbps or more
