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- Receiving bookings and organising required transport/ equipment for multimodal shipments.
- Accurate preparation and completion of export cargo documentation.
- Liaising directly with the shipping lines, haulers, customs agents, stevedores, forwarders, SSL oversees offices/ operations staff and third-party agencies.
- Provide consistent reports to customers (tracking, issues, delivery schedules etc.)
- Data entry into the in-house transport and accounts systems.
- Raising sales invoices within the in-house freight system.
- Strong communication skills both verbal and written
- Attention to detail is a necessity
- Highly customer orientated
- High level computer literacy particularly with MS office
- Can-do attitude with ability to work under pressure
- ability to work both autonomously and as part of a small team
- Proactive outlook with the ability to meet strict deadlines
- Analytical and logical approach to problem solving
- Previous experience in a similar level role with a good understanding of transport/logistics operations is an advantage. Multimodal operations and knowledge of worldwide freight (incl. container, rail, road, air, customs) would be a big plus but not a necessity
- Written and verbal fluency in a second language (other than English) would be advantageous but not essential
- A good understanding of geographical knowledge is a necessity
