Our client is a dynamic and innovative company dedicated to delivering top-notch solutions to our valued clients. We are seeking a highly motivated and skilled Implementation Technician to join a successful team.
Skills and ExperienceÂ- 2nd/3rd line service desk support with the ability to diagnose software issues
- Be able to communicate effectively with customers (keeping them up to date with how their tickets are progressing and manage expectations)
- SQL experience with the ability to understand, create, and modify SQL queries, stored procedures, and functions.
- Some experience understanding vb script, vb.net, and C# (rest of team can support if so not essential)
- Ability to use their initiative and work as part of a team. The desire to learn is important
- Bachelor's degree in a related field or equivalent work experience.
- Proficiency in SQL and database management.
- T-SQL and SQL Server
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Project management experience is a plus.
- Willingness to travel occasionally for project needs.
- Remote working
- Excellent career development and training