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Account Manager
Our client, a leading procurement company based on the outskirts of Norwich, are currently seeking an Account Manager to join their team.
This is a full-time, permanent position. Working 37.5 hours a week, Monday - Friday basis based in Colton.
As the Account Manager, you will be based at the main office, with some flexibility to work remotely one day per week.
Salary: Up to £40,000 per annum, plus £6,500 car allowance per annum
Benefits:
- 8% employer pension contribution
- 26 days holiday per annum, plus bank holidays. This rises with each years’ service by an additional day, up to 7 extra days
- Have your birthday off as an extra days holiday, if it falls on your working day
- Free lunch daily from our onsite Café
- Life assurance
- Health Insurance
- Discounted gym membership
- Cycle to work scheme
- Hybrid working
- Free onsite parking
Essential Knowledge, Skills & Experience
- Confident and excellent communicator
- Employment in rural business
- Knowledge of the rural economy
- Desire to gain a greater knowledge of key products and processes
- Able to conduct targeted client calls and visits
- Ability to forge long lasting professional relationships
Responsibilities
You will be at the forefront of building and maintaining relationships with our Members to help them succeed in the business plans.
- Provide our excellent level of service to all
- Achieve targets and manage existing Member accounts to agreed level
- Complete regular reviews as appropriate by Membership type and potential spend
- Keep Members up to date on new products and services
- Monitor, and act upon, GAP analysis and potential spend
- Complete reports following each Member visit/telephone review
- Work with allocated Members in agreed areas of the UK
- Upload completed reports to our clients CRM in a timely manner
- All Member interaction, calls and meetings, to be recorded on CRM
- Work alongside the Procurement and Communications teams to help our Members
With potential new Members:
- Ensure new prospects receive follow up call within 24 hours of initial enquiry
- Introduce all services of potential to save money and secure supplies
- All new enquiries added to CRM system along with business description and other details
- Complete a visit/conversation report detailing the required business information
- Assist Members to increase products and services purchased
Desirable Knowledge, Skills & Experience
- Strong networker and contacts at MD/CEO or business owner level
- Degree or HND equivalent
- Business Development, Customer Services or a relevant field. Qualifications in Agriculture
- Experience with a Customer Relationship Management (CRM) tool
- Proven work experience as a Sales, Development or Account Manager, in a B2B environment or relevant role
- Experience in the arable and/or livestock sector
- Product knowledge of any key products purchased by rural businesses: energy, fuel, building materials, telecommunications, vehicles, insurance fertiliser, feed, chemicals and seed
For further details of this exciting opportunity please forward a copy of your CV today!
Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications, we receive I’m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward.
If we can take your application further, we will of course be in touch.
Todd Hayes is acting as an Employment Business in relation to this vacancy.
Todd Hayes Ltd
