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Teqniq is searching for a Operational Resource Planner to work in the public sector.
3 months contract.
Job Description:
Working hours: 37 per week, Monday - Friday, 8:00am - 4:00pm are standard hours but we operate within a flexible working structure Worker type: Hybrid - a mixture of office and home working is to be expected, with an average of 3 days per week in the office.
Candidates should be proficient in Microsoft Office systems. DRS/Console/NEC or other similar housing management and planning systems would be useful.
Tasks include;
- Co-ordinating appointments/or works packages on a daily basis from start to finish.
- Daily diary scheduling for numerous trades colleague/contractors, producing supplementary documentation as required such as works specification orders.
- To deal with all unavailable appointment periods by re-organisation of work to other trades colleagues/contractors and negotiation with tenants as required.
- To monitor, maintain and update electronic/manual appointment diaries to ensure effective management of appointments and ensure target/timescales are met.
- To deal, on a daily basis with emergency jobs, non-appointed tasks, variations, follow-on jobs, carded, cancelled and suspended jobs, making sure relevant systems are updated.
- To effectively plan, organise, allocate and alter appointments for trades colleagues/contractors through the appropriate process or system, reporting progress/performance to the line manager.
Skills, Knowledge and experience required:
- Proven experience of coordinating, managing and maintaining appointments and diaries of large teams within a fast-paced and pressurised environment.
- Administration experience.
- Working with computerised and manual office systems.
- Communicating directly with members of the public.
- Working to tight deadlines and key performance indicators.
TEQ-0325-RQ1497009
INDJS2
Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client, (or any third parties we have dealings with) for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify teqniq of any hirer who I do not want my details to be passed onto.
