Credit Controller

Credit Controller who has outstanding communication, negotiation and influencing skills and previous experience in credit control is required for a well-established Company based in Nottingham, Nottinghamshire, East Midlands.

Candidates will need some commercial experience collecting payments on invoices, both business-to-business and directly to the customer.

SALARY: Competitive Salary + Generous Benefits (see below)

LOCATION: Hybrid - working 2-3 days in the office inNottingham, Nottinghamshire, East Midlands and the remaining time from home

During the probation period you will be required to work full-time in the Nottingham office so that the team can provide you with the support and training you need.

After the completion of your probation period you will work from home on a Friday and during the peak season you will be allowed to work from home on the Early, Late and Sunday shifts (these are split evenly between the team and are required within our peak season only).

JOB TYPE:Full-Time, Permanent

WORKING HOURS: Flexi-Time / Shift Work

Normal working hours will be completed on a flexi-time basis between the hours of 8am - 4pm. During peak season in the spring, usually March to June but this can vary dependant on weather due to being an agricultural business, rotas will be in place which includes shifts between 06:00 - 14:00 and 14:00 and 22:00, as well as 4 hours on a Sunday evening on one in every 4 weeks.

JOB OVERVIEW

We have an excellent new job opportunity for an experienced Credit Controller who has outstanding communication, negotiation and influencing skills.

As a Credit Controller you will help protect the company’s investment in its debtors by exercising effective credit control procedures over all active accounts.

Your aim is to collect outstanding accounts in a manner that produces optimum cash flow and minimising bad debts, whilst ensuring continuity of business.

ABOUT THE COMPANY

The Company is a leading supplier of agronomy advice, seed, crop protection products and precision farming services. Working in partnership with arable, fruit, vegetable, horticultural and amenity sectors, the Company is committed to helping customers manage their businesses more efficiently and more profitably. They are dedicated to the company purpose - releasing agronomic potential.

With roots originating more than 60 years ago, the Company offers a unique blend of local experience, research-based expertise, customer-based knowledge and trusted relationships; practicing values of honesty, integrity and fairness across all aspects of the business.

The Company also embraces care for the wider environment, with an understanding of the important role now played by all those who manage the land, through a range of dedicated initiatives.

DUTIES

Your duties as the Credit Controller include:

• Request and issue all overdue account reminders, anticipating later problems where possible for early action by telephone

• Contact key customers by telephone prior to reminder letter being issued

• Approve credit limits or cancelling credit facilities for customers

• Provide timely reports, giving full details of the balances on all customers’ accounts

• Set up distress arrangements in the form of phased payment for customers experiencing short-term cash flow difficulties as an alternative to legal action

• Promote payment by direct debit for both new and existing customers

• Process statements

• Charge interest to overdue customers

• Provide finance scheme information when available to relevant customers, liaising with finance company to submit proposals and chase progress

• Opening of new accounts within agreed limits, obtaining status reports, authority to deliver

• Deal with account enquiries from customers to facilitate timely payment

• Deal with depot enquiries e.g. credit limits, accounts on stop. Respond to depot requests

• Notify relevant individuals (commercial teams) of accounts to be placed on credit block

• Take part in telephone rota answering general switchboard incoming calls in a courteous and helpful manner

CANDIDATE REQUIREMENTS

As the Credit Controller you will have the following experience and attributes:

• Making decisions with minimal supervision

• Previous experience in credit control

• Excellent written English and grammatical knowledge

• IT Skills - Excel, Word, PowerPoint, Database Management

• Customer centric approach

• Outstanding communication, negotiation and influencing skills

• Ability to work as part of self-managed team

• Innovative approach, promotes sharing of best practice

• High attention to detail

• Always act with honesty and integrity

• Problem Solving and Decision Making

• Results Driven

• Leading Change/Innovation

BENEFITS

• Annual bonus
• 25 days annual leave plus 8 days bank holidays (pro rata)
• Private healthcare
• Free fruit provided
• Pension scheme including salary sacrifice option
• TELUS Health employee assistance programme
• Bike to work
• Company eye care
• Employee discounts
• Continuous personal development opportunities

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12946

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