JOB TITLE: Credit Controller
SALARY: £28,000 - £30,000 + bonus

We have an exciting opportunity for a Credit Controller for our client in Nottingham who will be responsible for the processing of credit stopped orders, ensuring timely payments are made, processing incoming funds. You will also reconcile invoices and resolve account queries without loss of customer goodwill.

This role is for an individual who thrives in a fast-paced environment, requiring a true professional who can take ownership and responsibility as well as being able to work on their own initiative and to deadlines. You will be working as part of a team, with colleagues across functions and key clients. You will be responsible for ensuring payments are collected, driving minimal aged and outstanding debt across the customer base.

LOCATION: Nottingham – Hybrid working with 3 days in the office

COMMUTABLE LOCATIONS: Nottinghamshire, Leicestershire, Derbyshire, Northamptonshire, Lincolnshire, South Yorkshire.

JOB SPECIFICATION:

The responsibilities include, but are not limited to:

• Identifying and collecting overdue debts and debts falling due and ensuring that future payments are made to terms
• Identifying, documenting and progressing to completion all customer queries and liaising with the customer services department/sales to ensure queries are resolved
• Processing and vetting all credit stopped orders, minimising complaints from sales and customers, and approving credit stopped orders for release same day
• To maximise sales whilst ensuring that there is no exposure to the company on uninsured debt, whilst maintaining a close working relationship with sales and customers
• Identifying alternative options for extending credit
• Maintain the sales ledger effectively by ensuring unallocated cash figures are at a minimum, credit notes are allocated to invoices where appropriate and correct use of journals and discounts applied
• Monitor the payment performance of existing customers and advise the credit manager of cases where payment performance has significantly deteriorated

REQUIREMENTS:
We are looking for someone with experience of chasing outstanding debt, who works well under pressure and is methodical and applies logic to tasks and decision making.

Excellent Excel skills are essential as are strong telephone skills and experience of dealing with customers over the phone.

KEYWORDS: Credit Control, Excel, Debt Recovery, Credit Management