Location: NottinghamSector: PrivateProbation: 6 monthsSalary: CompetitiveWorking Pattern: Option for hybrid after probationThe Job Role:We have an exciting new opportunity for a professional Credit Controller to join a busy and friendly depot in Nottingham. You will be working as part of a team, closely with colleagues across functions and key clients, responsible for ensuring payments are collected in a timely manner, minimising aged and outstanding debt across the customer base. This is a varied, fast-paced, and busy role requiring a true professional who can take ownership and responsibility, work on their own initiative, and meet deadlines. You will also be responsible for reviewing and protecting the business from fraud when releasing orders.

Key Responsibilities:

Identify and collect overdue debts and ensure future payments are made to terms.
Document and resolve customer queries, liaising with customer services and sales.
Process and vet all credit-stopped orders, ensuring minimal complaints and timely release.
Maximise sales while minimising exposure to uninsured debt, maintaining close relationships with sales and customers.
Identify alternative options for extending credit.
Resolve customer problems and opportunities within agreed parameters and service levels.
Maintain the sales ledger, ensuring minimal unallocated cash figures and correct use of journals and discounts.
Monitor payment performance of existing customers and advise the credit manager of significant deteriorations.
Reconcile complex accounts escalated from the AR team.
Understand credit risk and exposure, liaising effectively with the credit manager on credit decisions.
Vet orders before release to protect the business from fraud.

Desired Personality Profile:

Positive Attitude
Integrity
Self-Starter
Team Player

Role Specific Key Skills:

Proven experience in chasing outstanding debt.
Methodical and logical approach to tasks and decision-making.
Works effectively under pressure.
Collaborative approach within a small team.
Excellent communication skills, both internally and externally.
Well-organised, capable of managing time and prioritising a busy workload.
Ability to adhere to weekly and monthly deadlines.
Confident user of Excel (Vlookups, pivot tables).
Driven by delivering excellent results.
Exceptional attention to detail.
Involves releasing orders and answering numerous customer queries.
Experience with public sector accounts and corporate customers preferred.
Experience with fraud detection and prevention.
Preferable experience with portals and new systems transition (D365).
Risk experience (AAT) is a bonus.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk