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Customer contact centre information clerk
Contact centre advisor

Contact centre advisor

Distinct Recruitment

Posted a day ago, valid for 20 days

Nottingham, Nottinghamshire NG42QU, England

£23,000 - £25,000 per hour

Part Time

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Sonic Summary

We are seeking a Contact Centre Advisor for a temporary role in the Payment Support Team at a financial services provider in Nottingham.
The position offers a salary ranging from £23,000 to £25,000 equivalent on an hourly basis.
Candidates should have over-the-phone customer service experience and be adaptable in a fast-paced environment.
The contract duration is 3 months with working hours from 9-5, Monday to Friday, and occasional Saturdays on a rota.
The role is hybrid, requiring 2-3 days in the office (NG1) and the remainder working from home.

Contact Centre Advisor (NG1)

Temporary Role

We are recruiting for a Contact Centre Advisor to join the Payment Support Team at a leading financial services provider in Nottingham. This role involves handling sensitive customer service calls, including mortgage payment support.

Key Details:

• Salary: £23,000 - £25,000 equivalent (hourly)

• Contract: 3 months (temp)

• Hours: 9-5, Monday-Friday (occasional Saturday on a rota)

• Location: Hybrid - 2-3 days in office (NG1), remainder working from home

Role Requirements:

• Over-the-phone customer service experience

• Resilience, flexibility, and adaptability in a fast-paced, high-change environment

• No financial services background required

• Experience in temp/contract roles preferred

Interview Process:

• 1st stage: Initial screening via Teams

• 2nd stage: In-person interview

Ready to hit the ground running? Apply today!

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