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SF Recruitment
Temporary to Permanent
Kirkby in Ashfield
Customer Service Administrator
Office-Based (Secluded Location, Driving Essential)
Full Time , 37.5 Hours per week , £11.44phTo ensure smooth and efficient management of customer deliveries by providing exceptional service and accurate administrative support.
This role focuses on coordinating delivery schedules, resolving delivery-related queries, and maintaining high customer satisfaction levels.
Key Responsibilities:- Handle customer inquiries related to deliveries via phone, email, or online platforms.
- Coordinate with delivery drivers, couriers, and warehouse teams to ensure timely and accurate deliveries.
- Investigate and resolve delivery issues, such as delays, damaged goods, or incorrect shipments.
- Update customers on delivery statuses, changes, or delays promptly and professionally.
- Maintain accurate delivery records and update the internal database as needed.
If you're reliable, organised, and ready to step into a rewarding role, we'd love to hear from you! Apply now!
