Customer Service Advisor

Employal

Posted 11 days ago, valid for 10 days

Nottingham, Nottinghamshire NG17 8AG

£20,000 - £24,000 per annum

Full Time

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Sonic Summary

The job is for a Customer Service Advisor position based in Kirkby in Ashfield, offering a salary of £23,000 per year.
No prior experience is necessary, as the company values personality, work ethic, and ambition over traditional customer service experience.
The role involves answering inbound queries via phone and email, delivering high customer service, and processing orders.
Candidates should be passionate about customer service, resilient, organized, personable, eager to learn, and motivated to succeed.
The position is office-based and operates Monday to Friday.

Customer Service Advisor No experience necessaryMonday to Friday£23,000Kirkby in Ashfield Office based.Are you looking for a customer service role but either lack experience or struggle to find a company where you will be valued, nurtured, and rewarded for your efforts?My client prides themselves on offering opportunities based on personality, work ethic and ambition. Therefore, if you have no experience in traditional telephone-based customer service we still want to hear from you.The Role:

Answering inbound queries via phone and email
Delivering a high level of customer service to both new and existing customer
Outbound dialling to resolve queries.
Order processing
Deal with general enquiries
Liaising internally with other teams within the business
Finance admin when necessary

The Candidate:

Passionate about customer service
Resilient and confident
Organised
Personable
Eager to learn.
Driven and motivated to succeed.

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