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Customer Service Advisor

Gi Group
Posted 10 days ago, valid for 10 days
Location

Nottingham, Nottinghamshire NG42QU, England

Salary

£24,000 - £28,800 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A temporary customer service role is available in Nottingham, NG8, with a pay rate of £11.44 per hour, paid weekly.
  • The working hours are Monday to Friday from 9 AM to 5 PM, and the position is expected to last until the end of the year.
  • Candidates with experience in customer service and public interaction are encouraged to apply, even if they lack prior office experience.
  • The role involves making approximately 30 outbound calls per day to GP surgeries regarding outstanding prescriptions, along with updating IT systems and Excel documents, with training provided.
  • Immediate availability is required, and there may be potential for longer-term opportunities as the client expands their customer service department.
Location: Nottingham, NG8Pay Rate: £11.44ph (Weekly Pay)Working Hours: Monday to Friday 9AM – 5PMAre you looking for a temporary role until the end of the year?Saving for Christmas?Looking for the opportunity to gain an office based customer service role, but have no previous office experience?Our Nottingham based client is looking for several people to start working on a temporary project from now, until the end of the year. The role will give you the opportunity to gain valuable office experience, as our client will consider candidates from all customer service backgrounds. So, as long as you have had some experience of working with the public and are computer literate, we would love to hear from you!Our client is currently expanding their customer service department and so there could be longer-term opportunities available in the future, which you may be considered for.The role:
  • Completing outbound calls to GP Surgeries to discuss collection of outstanding prescriptions
  • Requirement to update internal IT systems and operate Excel documents (training will be provided)
  • Checking of database to locate receipt of prescriptions (full training given)
  • This role does require high call volumes - approximately 30 calls per day - you will receive feedback and support to ensure you meet these targets
If you are available immediately and can commit until the end of the year, please call apply now or call us on .

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.