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Customer Service Advisor

JR Recruitment
Posted 8 hours ago, valid for 21 days
Location

Nottingham, Nottinghamshire NG42QU, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for two Customer Service Advisors located on the outskirts of Nottingham City Centre, offering a salary of up to £24,000.
  • Candidates should have experience working in a busy customer service environment and possess excellent telephone and communication skills.
  • Responsibilities include communicating with customers via phone, email, and web chat, as well as providing sales and technical support.
  • The role requires a high degree of accuracy, attention to detail, and good IT skills, including proficiency in Microsoft packages.
  • This is a great opportunity for friendly and adaptable individuals to join a reputable local business with comprehensive training provided.

Customer Service Advisor

Nottingham City Centre Outskirts (near London Road) with free parking

Upto £24,000

Our client is a well established, reputable local business looking to recruit 2 Customer Service Advisors to join a busy and friendly team.

Full time roles based in lovely offices with free parking on the outskirts of Nottingham City Centre.

Responsibilities will include:

  • Communicating with customers via phone, email and web chat
  • Providing sales and technical support in a busy and buzzy environment
  • Taking calls from customers with queries about spare parts - checking availability and costs
  • Interacting with both external and internal customers in a timely and effective way in order to provide exceptional customer service
  • Updating internal systems

The ideal candidate will have:

  • Experience working in a busy customer service environment
  • Excellent telephone and communication skills
  • High degree of accuracy and attention to detail
  • Good IT skills, including Microsoft packages and email
  • The ability to easily absorb technical and product information
  • Be adaptable and be able to take the initiative

Really great opportunity for a friendly and personable individual to join a busy team in a well known organisation. Comprehensive training provided and we are ideally looking for people to start asap.

Apply now!

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.