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Nottingham
Customer service representative
Customer Service Assistants

Customer Service Assistants

Meridian Business Support

Posted 11 hours ago, valid for 20 days

Nottingham, Nottinghamshire NG42QU, England

£24,000 - £28,800 per annum

Part Time

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Sonic Summary

Nottingham train station is seeking part-time customer service assistants for a trial period from 27/10/24 to 16/11/24.
The role involves working at ticket barriers, assisting passengers with ticketing issues, and answering general travel queries.
Candidates should have face-to-face customer service experience and enjoy working with the public.
The pay rate for this position is £12.07 per hour, with shifts lasting around 4-5 hours.
Full training will be provided prior to the start of the trial.

URGENT! PART-TIME CUSTOMER SERVICE ROLES:Nottingham train station is running a 3 week trial on their ticket barriers from 27/10/24 – 16/11/24 by extending the time they are covered to include early mornings and late evenings. They need additional part-time help to cover these periods! Full training will take place before this starts.These are part-time roles (around 4-5 hours per shift – see below) and are ideal for students or anyone looking for an interesting, face to face customer service role working closely with the public!The role is to work the ticket barriers (called gateline) and helping to advise passengers about the correct tickets needed to travel to their destination, deal with any ticketing issues and answer general customer service and travel questions that passengers may have. Do you have face to face customer service assistant experience? Do you enjoy working with the public and assisting them? Would you be happy to help passengers with their queries? Are you a friendly individual with a level head who is able to deliver phenomenal customer service? Then we want to hear from you! Starting: Shifts are available from Sunday 27/10/24 – Saturday 16/11/24 (full training will be provided during the week before this)Pay Rate: £12.07 per hour – paid weekly.Hours: Shifts times needed include:

Mondays to Fridays: 05:00 – 09:00 or 22:00 – 02:30
Saturdays: 04:00 – 08:00 or 22:00 – 02:30
Sundays: 07:00 – 12:00 or 18:00 – 00:30

If this all sounds like you then please do apply ASAP!

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