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£18£21 per hour (via umbrella)
Hybrid Working MondayFriday
2-Month Contract with Potential for Extension
I am recruiting on behalf of my client for a Lettings Officer to join their team. This is a fantastic opportunity to contribute to a vital housing service while enjoying the flexibility of hybrid working.
Key Responsibilities:
- Deliver a customer-focused lettings service, ensuring high tenant satisfaction and addressing the needs of vulnerable service users.
- Manage empty properties efficiently to minimise rental income loss and maintain sustainable tenancies.
- Implement the Allocations Policy and procedures to match customer choice with available housing, supporting diverse and vulnerable communities.
- Conduct property visits, including sign-ups, pre-termination inspections, accompanied viewings, and transfer inspections.
- Handle enquiries from agencies, partners, and customers, providing accurate advice on housing options and the HomeLink scheme.
- Build and maintain strong working relationships with internal teams and external partners, including estate management, repairs, and rents teams.
What We're Looking For:
- Proven experience as a Lettings Officer or in a similar housing management role.
- Knowledge of allocations, lettings, and property management processes.
- Strong communication and customer service skills, with the ability to support vulnerable service users.
- Proactive and organised approach to managing empty properties and lettings.
- Ability to collaborate effectively with various stakeholders.
If this Lettings Officer role is of interest, give Tiyana a call on 0121 790 0980 or email
