Are you an experienced IT Manager ready to lead and optimise IT infrastructure? My client is seeking an IT Systems / Infrastructure Manager to spearhead their IT operations. Reporting to the Head of Finance this is a fantastic opportunity to manage a small IT team (4 people) and evolve their IT landscape to support current and future business needs.

Key Details:

Location: 100% Office Based / On-site Nottingham City Centre
Salary: 55-65K
Holidays: 20 Days + Bank Holidays

Key Responsibilities:

Lead the IT team (4 people) to provide seamless support and maintenance of IT systems and infrastructure (on-prem and some cloud).
Oversee ongoing IT projects, ensuring they align with company goals.
Ensure the integrity and security of IT infrastructure and network in collaboration with third-party contractors.
Troubleshoot system and network issues and oversee installations of hardware and software.
Maintain and upgrade servers and develop new IT procedures and practices.
Liaise with internal departments to provide first and second-line IT support.
Manage relationships with vendors, outsourcers, and contractors to secure necessary infrastructure products and services.
Proactively manage telecom, security, and alarm providers, auditing service levels and negotiating contracts for senior management approval.
Ensure all systems are backed up securely and regularly.
Maintain robust security measures to protect against cyber threats.
Oversee site-specific installations, including new store systems and replacement PCs.
Mentor and guide junior IT team members.
Work with senior management to shape IT strategies and implement IT plans to meet current and future infrastructure needs.
Implement and maintain best practice Service Desk Management.
Create and maintain user manuals, system documentation, and licensing agreements.
Prepare budgets for capital expenditure projects for management approval.
Develop and document IT policies and procedures, including disaster recovery plans and monitoring of software and hardware usage.
Ensure compliance with licensing, legislative, and company policy requirements.
Coordinate with external contractors and suppliers to ensure timely external support.
Provide reports and information to management and other departments as required.

Qualifications:

Proven experience in IT systems and infrastructure management.
Strong leadership and project management skills.
Excellent problem-solving and strategic planning abilities.
Effective communication skills, both written and verbal.

Join my client and play a pivotal role in driving their IT success. Apply now to take the next step in your IT career!