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Insolvency Client Advisor / Administrator

IPS Group
Posted a day ago, valid for a month
Location

Nottingham, Nottinghamshire NG42QU, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Client Administrator position is located in Nottingham and offers a hybrid work model, with three days in the office and two days from home.
  • This full-time role involves managing a portfolio of clients, specifically Insolvency Practitioners across the UK, and requires experience in an office or administrative role.
  • The ideal candidate should have insurance experience, preferably with Acturis, but strong attention to detail from non-insurance backgrounds will also be considered.
  • Key responsibilities include managing client queries, preparing documentation, updating internal systems, and ensuring excellent client service.
  • The salary for this position is not specified, but candidates should have relevant experience to be considered for this opportunity.
Client Administrator – Insolvency Bonds TeamLocation: Nottingham (Hybrid – 3 days in the office, 2 days from home)About the RoleThis is a permanent, full-time opportunity to join a specialist Insolvency Bonds Team. Working within a small team, you will manage a portfolio of clients made up of Insolvency Practitioners across the UK.Key Responsibilities:
  • Managing monthly spreadsheet submissions from clients, placing Bond cover, and reconciling premiums.
  • Liaising with clients to resolve queries related to Bond cover and cases.
  • Identifying risk exposures within your portfolio relating to new business, renewals, and client changes.
  • Preparing new client and renewal documentation, including risk assessments.
  • Updating internal systems with risk information and managing renewals.
  • Managing workload efficiently to ensure excellent client service.
  • Chasing overdue payments to maintain Bond cover.
  • Keeping all documentation accurate and up to date.
About You:
  • Experience in an office or administrative role is essential.
  • Insurance experience is preferred, and those with Acturis experience would be ideal.
  • However, candidates from a non-insurance background with strong attention to detail will also be considered.
  • Strong customer service skills, with the ability to build professional relationships.
  • Confident written and verbal communicator.
  • Proficient in Microsoft Excel and database systems, with strong attention to detail.
  • Experience with invoices and credit control.
This is an excellent opportunity for a detail-oriented professional looking to develop within a specialist team while benefiting from hybrid working.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.