- Managing data processing and handling monthly spreadsheet submissions
- Liaising with clients to resolve queries and ensure excellent service delivery
- Handling invoices and credit control
- Maintaining accurate documentation and updating internal systems
- Providing general administrative support to the team
- Proven office administration experience is essential; insurance knowledge is beneficial but not required
- Strong proficiency in Microsoft Excel
- Ability to work independently and manage workload effectively
- Excellent attention to detail and organisational skills
- Strong written and verbal communication skills