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Tenant Liaison Officer

Fawkes & Reece (North)
Posted 4 days ago, valid for 6 hours
Location

Nottingham, Nottinghamshire NG1 5FS, England

Salary

£27,000 - £31,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The role of Customer Liaison Officer involves managing client and customer communication for Social Housing refurb projects.
  • Candidates must have previous experience in a similar role, such as Tenant Liaison Officer or Resident Liaison Officer.
  • The position requires excellent communication and negotiation skills, along with a valid UK Driving Licence.
  • The salary for this role ranges from £27,000 to £31,000, depending on experience, and includes additional benefits like a car allowance and bonuses based on KPIs.
  • Interested applicants should submit their CV or contact Anna Phillipson in the Sheffield office for more information.

About the role of Customer Liaison Officer

As a Customer Liaison Officer, you'll be the go-to for all client/customer communication, ensuring both parties are kept up to date within the Social Housing refurb projects.

Responsibilities for Customer Liaison Officer

  • Become an integral part in resident and community engagement initiatives and communications between tenants and clients.
  • Coordinating access arrangements when necessary and resolving issues quickly and efficiently.
  • Using your communication skills, you'll be the face of the company to ensure all parties involved are comfortable and well informed.

Requirements for Customer Liaison Officer

  • Previous experience in a similar role - Tenant Liaison Officer/Resident Liaison Officer etc.
  • Excellent communication and negotiation skills
  • UK Driving Licence

What we offer for Customer Liaison Officer

  • Salary from 27k - 31k (dependant on experience)
  • Car Allowance/Company Car
  • Bonus based on KPI's
  • 26 Days Holiday + 8 Bank Holidays
  • Life Assurance
  • Private Medical

If you want to hear more about this Customer Liaison Officer role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office on (phone number removed).

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