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Lettings Assistant

Vox Network Consultants
Posted a day ago, valid for 14 days
Location

Nottingham, Nottinghamshire NG1 5FS, England

Salary

£19.29 per hour

Contract type

Part Time

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Sonic Summary

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  • The Lettings Assistant position is based in Nottingham and offers an initial contract of 3 to 6 months.
  • The role requires candidates to have experience working in a housing association or council.
  • Responsibilities include preparing advertisements for void properties and supporting the lettings team in managing re-let times.
  • The position operates Monday to Friday from 9am to 5pm, with a focus on accurate record-keeping and customer service.
  • Salary details are not specified in the job listing, but candidates should be prepared for a role that demands high accuracy and effective teamwork.
Lettings Assitant
Based in Nottingham
Initial 3 to 6 month ongoing contract

Mon to Fri 9am to 5pm


Responsibilities
  • Prepare advertisements for and advertise void properties, appropriate to each tenure type to facilitate lettings, minimising re-let times to give our customers their next home and build sustainable communities.
  • Support Letting team colleagues in ensuring void times are managed within the agreed NCHA annual targets for all relets Support allocations and lettings processes by responding to customer enquiries, preparing sign up packs and agreeing incentives to be applied on hard to let properties.
  • Process the termination of tenancies promptly and progress the return of keys to NCHA.
  • Ensure all systems and records are updated and maintained on an accurate and timely basis; producing associated reports on the allocations and void service as and when required.
  • Develop and maintain information required on new housing schemes for customers. Administer the HOMESWAPPER scheme and downsizing scheme; including payments from the budget.


Requirements
  • Experience working in a housing association or council
  • Demonstrable experience of office procedure and practices, with a robust administration basis
  • Experience of team working as an effective member
  • Experience of working to tight dealings with a high level of accuracy


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