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Are you ready to collaborate with a small, vibrant team of dedicated property experts? If you're passionate about making a difference and working in a social, energetic environment, then keep reading...
We are representing a premium property operator who manage some wonderful apartment blocks in the UK. Our client focuses on maximising tenant satisfaction, promoting energy-efficient living and offering premium service to all their customers.
They're looking for a true team player who goes the extra mile for customers and thrives in a fast-paced environment.The ideal candidate will have at least 2 years of industry experience, preferably with a focus on managing apartment blocks. An ARLA qualification is preferred but not essential.
Day to day duties will include:
- Communicating with tenants to address enquiries and resolve issues, including maintenance, anti-social behaviour, and rent queries.
- Triaging maintenance issues and instructing appropriate contractors to ensure timely and effective resolution.
- Using our property management system, Re-Leased, to record and update maintenance works, rent reviews, documents, and ad hoc reminders.
- Conducting viewings and basic vetting of applicants to ensure suitability as tenants.
- Conducting check-ins, check-outs, handovers, and interim inspections.
- Performing rent reviews, negotiating with tenants, and arranging tenancy renewals.
- Demonstrating knowledge of lettings legislation to provide accurate guidance to the team and ensure legal standards are maintained.
- Ensuring rental properties meet regulatory and habitability standards.
- Ensuring legal compliance across the portfolio, such as EPCs, EICRs, and GSC.
- Issuing legal notices such as Section 21s and Section 8s.
- Performing other ad hoc duties as per the needs of the business.
