Are you wanting to join a dynamic team as a Sales Administrator?

This role is crucial for managing a portfolio of accounts, focusing on retention and growth of pre-selected product ranges. You will be an integral part of the sales administration team, ensuring all tasks are up-to-date and providing essential support to both our internal team and customers.

Day-to-day of the role:

Provide back office technical and commercial support to Key Account Managers and Regional Sales colleagues
Coordinate customer projects and product requirements from enquiry to delivery
Address simple technical queries from customers or installers
Support the development of concepts by liaising with the Factory and sales colleagues
Communicate effectively with factories and external suppliers to meet customer requirements
Act as the first point of contact for new customers, assisting them in product selection and converting enquiries into sales
Develop and maintain a strong product knowledge
Ensure 100% customer satisfaction through effective management of assigned clients
Provide logistics information, track orders, and manage freight costs
Produce and follow up on quotations
Maintain and update CRM and other systems
Occasionally visit suppliers and customers and make arrangements for trade shows

Required Skills & Qualifications:

A technical degree is preferred, or a commercial degree with technical experience
Proven experience in a similar technical internal sales role
Strong project management skills and commercial acumen
Familiarity with the market and the specification/tender process is advantageous
Proficient in IT and CRM systems
Excellent communication skills, capable of handling complex customer queries and explaining technical concepts clearly
Ability to work under pressure, prioritise tasks, and manage a high workload
Proactive, self-motivated, and sales-driven, with effective customer service skills

Benefits:

Competitive salary and performance incentives
Opportunities for professional growth and development
Supportive team environment
Participation in industry events and trade shows

To apply for this Sales Administrator position, please submit your CV detailing your relevant experience and why you are interested in this role.