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Programme Support Administrator

Berry Recruitment
Posted 2 days ago, valid for 6 hours
Location

Nursling, Hampshire SO16, England

Salary

£12.79 - £14.46 per hour

Contract type

Full Time

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Sonic Summary

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  • Berry Recruitment is seeking a Programme Support Administrator for a local authority's housing operations department in Nursling, starting ASAP on a temporary ongoing basis.
  • The hourly pay rate for this position is £14.46, and candidates should have a minimum of 2 years of experience in an administration, call centre, or customer-focused environment.
  • The role involves supporting programme managers, handling tenant communications, and managing paperwork related to inspections and reports.
  • Candidates should possess excellent customer service skills, a confident telephone manner, and be computer literate, with a background in construction or property maintenance being desirable.
  • Company benefits include free parking, discounted gym memberships, and a friendly office environment, with an early finish on Fridays.

Berry Recruitment are looking for a Programme Support Administrator to work for a local authority within the housing operations department based in Nursling.

This role is to start ASAP on temp ongoing role. The working hours are Monday to Thursday 07.30 to 16.15 and 15.15 finish on Fridays with some working from home.

The hourly pay rate is 14.46.

The purpose of this role is to support the programme managers, allocate work to trade staff and speaking with tenants.

Key Duties:

  • Assisting the programme managers
  • Deal with incoming/outgoing contact with tenants - telephone/email
  • Liaise with trade persons, managers and contractors
  • Allocate work to appropriate trade persons
  • Collation and management of all paperwork relating to inspection sheets, service and breakdown reports, training records, attendance sheets, leave cards
  • Raising purchase order numbers
  • Meeting strict timescales
  • Updating spreadsheets/databases and maintaining filing systems
  • Arrange meetings and appointments

Candidate Requirements

  • Minimum of 2 years working in an administration/call centre/customer focused environment
  • Having an understanding of the construction/property maintenance industry is desirable
  • Excellent customer service skills
  • Confident and professional telephone manner
  • Computer literate
  • Ability to work under pressure and to strict timescales

Company Benefits:

  • Free parking
  • Early finish on Friday
  • Full training given
  • Friendly office environment

Working for Berry Recruitment you also receive excellent benefits such as:

  • Discounted gym memberships
  • 24 GP medical advice
  • Discount on high street stores, dining and family trips
  • 24 personal helpline for any support you may need

This is an immediate start for the right candidate so please APPLY NOW or call the Totton office for more details!

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

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