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Our client - one of Scotland's most luxurious hotels - is looking for a Senior Duty Manager. The surrounding area is a uniquely beautiful rural part of Scotland. The convenient location means plenty to do and see locally, including golfing, fishing and hiking.
Candidates for the Senior Duty Manager position must have relevant experience in small luxury hotels to be considered. The Senior Duty Manager will play an important part in many aspects of the hotel including F&B, finance, customer relations and guest services, shift management and incident reporting.
Brief:
Duty Managers in hotels must be able to solve problems quickly and in a professional and pleasant manner. They must be able to deal successfully with a wide variety of people from different cultures and backgrounds. Be initiative, have self-discipline, effective communications skills, and the ability to organize and direct the work of others.
Duty managers are responsible for making decisions that directly affect the day-to-day operations for the entire facility. Duty managers perform many of the same functions as the hotel General Manager and Assistant Manager but have slightly less authority.
Benefits:
- Accommodation available for a great rate (single person only)
- Discounted rates of accommodation to stay at the group's 5-star hotels
Candidate Duties:
- Ensuring the clients are well looked after
- Control of check ins and outs of guests
- Overseeing the guests stay and making sure they have all they need
- Helping managing the team and organising the days and rota
- When GM and AGM are off, the role of Duty Manger is to oversee the whole property
- Keep General Manager and all staff informed on all relevant business issues & updates using varied methods of communication.
- Provide detailed and accurate reports if required by General Manager.
- Manage all incidents in line with company procedures
Specifications:
- Salary: £35k plus tips
- Location: Near Oban, Scotland
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