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An exciting opportunity available for a Service Controller / Assistant Service Manager to join an established team. Working on a full-time, permanent basis the successful candidate will be working out of the office in Oldbury, you will act as a key member of the team by keeping our client’s equipment services and repairs scheduled. The successful candidate will have the following duties and responsibilities:
Details of Role
• Management and Motivation of Staff.
• Development of customer base.
• Working to budgets.
• Organise engineers working day.
• Pre-book engineers work in advance.
• Progress service and workshop engineers jobs.
• Deal with customer liaison enquiries.
• Prepare and progress repair quotations.
• Order and process parts.
• Process hire enquiries and maintain records.
• General service department administration.
What we are looking for
• Excellent organisation and customer service skills.
• Personable and presentable.
• Strong communication skills, written and verbal.
• Good IT Skills
• A professional and confident personality with the ability to liaise with people from all walks of life.
• The ability to plan and prioritise workload.
• A flexible and helpful attitude to work.
• Ability to work with others as well as on your own initiative
Hours
8am to 4.30pm, Monday to Friday - 40 hours a week, office based
Salary
£26k - £32k depending on experience
Benefits
22 days holiday + Bank holidays
Company Pension Scheme
Free onsite parking
