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Sales Support Admin

Pertemps Dudley West Brom Perms
Posted 16 hours ago, valid for 11 days
Location

Oldbury, West Midlands B69 2AB, England

Salary

£25,000 - £30,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Sales Support position is located in Oldbury/Smethwick and offers a salary of up to £30,000 based on experience.
  • The role involves managing sales order processing, invoicing, export documentation, and responding to customer inquiries.
  • Candidates should have excellent communication skills, proficiency in MS Office, and knowledge of export procedures, with at least two years of experience in an administrative environment.
  • The position requires strong organizational skills, the ability to multi-task, and a willingness to work towards NVQ Level 1 & 2 in Business Administration or equivalent qualifications.
  • Working hours are Monday to Friday from 08:00 am to 5:00 pm or 08:30 am to 5:30 pm, with additional benefits including 25 days of annual leave plus statutory entitlements, life cover, and a pension.
Sales Support
Location: Oldbury/Smethwick
Salary: Up to 30k (based on experience)


Job Purpose:
Responsible for administrating existing UK and overseas customer requirements that involve the sale and export of goods in accordance with current export legislation and customer schedules/lead times.
Support the day-to-day account management of the field sales team.

Job Duties:
  • Manages day to day Sales Order processing, invoicing, scheduling, export documentation for existing UK and overseas Customer Contracts.
  • Responds to customer request for quotes.
  • Answer the customer enquiries by phone, email or face to face in an effective, efficient and professional manner.
  • Administer the relevant contracts ensuring that all information is communicated both internally and externally.
  • Ensure accurate communication of updates to customer order delivery status.
  • Provide internal operations accurate customer product demand schedules and purchasing requirements.
  • Provide head office with daily cash reporting and reordering. Responsible for daily petty cash handling.
  • Other Ad-Hoc requests made by higher Management as and when required.

Requirement/Experience/Competence/Qualifications:
  • Excellent written and verbal communication skills.
  • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
  • Knowledge of export procedures and processes.
  • Knowledge of QHSE Legislation.
  • Proven experience to work as part of a team.
  • Displays a good attitude towards work, and the aims and objectives of the company.
  • Strong organisational skills with the ability to multi-task and work under pressure.
  • Knowledge of Services offered by the company.
  • Holds or willing to work towards NVQ Level 1 & 2 in Business Administration or Equivalent or two years' experience working in an administration environment.

Working Hours :
Monday to Friday 08.00 am to 5.00 pm
Or 08.30 am to 5.30 pm

25 days annual leave plus stat
Life cover and pension

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