Service Advisor

Lotus Recruitment

Posted 3 days ago, valid for 7 days

Oldham, Lancashire OL9 9SH, England

£25,000 - £26,000 per annum

Full Time

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Sonic Summary

The job requires a candidate with strong communication skills to explain technical terms to customers both in person and over the phone.
A motivated individual is needed to deliver exceptional customer service and ensure customer satisfaction.
The candidate must be well-organized to manage administrative duties while providing top-notch service.
Responsibilities include scheduling service appointments, handling paperwork, and tracking the status of various vehicles.
The position offers a salary of $XX,000 and requires at least 2 years of relevant experience, along with 25 days of annual leave.

Communication:The successful candidateneeds to be able to speak with customers in person &over the phone, able toexplain technical terms to help customers make decisions
Customer service:The successful candidateneed to be motivated to provide the best possible service for the customer
Organisation: Must be able to organise themselves effectively to provide the highest level of customer service while keeping up with their administrative duties
Scheduling:Schedule service appointments
Paperwork:Handle paperwork
Tracking:Keep track of the status of various vehicles
Estimating costs:They estimate costs

25 days annual leave

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Customer Service Representative