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Paying £13.50 per hour - An exciting opportunity has arisen for an experienced Sales Administrator / Customer service Advisor to join a fast-paced and growing global manufacturing business based in Oldham. This is a temporary job opportunity covering maternity leave for a period of 9 to 12 months. This job is office-based, working 8.30am to 5.00pm Monday to Friday.
THE JOB
Key Responsibilities:
- Handle customer interactions via telephone and electronic communication
- Manage and process sales orders, inquiries, and customer complaints efficiently
- Maintain accurate records of customer interactions and transactions using a CRM system
- Provide price quotations, product information, and support order fulfilment
- Ensure customer expectations are met and exceeded
- Collaborate effectively with internal departments to support customer needs
THE PERSON
The successful candidate will be a confident communicator with a proactive attitude, dedicated to delivering outstanding customer service.
Key Requirements:
- Strong verbal and written communication skills
- Proficient in Microsoft Word, Excel, and Outlook
- Previous experience using CRM systems
- Self-motivated with a positive, energetic approach
- Minimum of 2 years’ experience in a customer service role
*Please note that we are only able to consider applications from those who are eligible to work in the UK without requiring sponsorship.
