Customer Service Administrator

ORP Recruitment

Posted 8 hours ago, valid for 2 hours

Orpington, Kent BR69SH, England

Part Time

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Sonic Summary

An established property company is seeking a Customer Service Administrator due to continued growth.
The role requires acting as the first point of contact for residents and clients to schedule repairs.
The position offers a temporary to permanent opportunity with a salary of £29,500 per annum.
Candidates should possess intermediate IT literacy and excellent organizational skills, along with verbal and written communication abilities.
An immediate start is required, and previous experience in a similar role is preferred.

Due to continued growth an established property company have an opening for a Customer Service Administrator.

The role involves acting as first point of contact for residents and clients to schedule repairs, working as part of a friendly team with opportunity to develop within the organisation, you must be available for an immediate start.

Temp to Perm | Salary: £29500 p/a | 8am start

Free onsite parking

Key Responsibilities:

Schedule and coordinate repair works
Answer telephone calls from residents and clients regarding repairs
Generate and distribute job sheets and correspondence regarding individual jobs
Collate all relevant information regarding individual jobs
Order parts as requested by operatives
Allocate work to operatives in conjunction with supervisors and managers
Liaise with customers and operatives regarding job completion and return visits and enter the information onto the IT system
File and maintain paperwork in accordance with quality assurance procedures

Key Skills

IT literacy including Word, Excel, PowerPoint, & Email (Intermediate level)
Verbal & Written communication skills
Excellent Organisational Skills and an ability to work under pressure

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