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We are working in partnership with a successful and growing business in Oxford who are recruiting for a Customer Support Advisor to join their team.
As the Customer Support Advisor, you will be responsible for reviewing clients' questionnaires, assessing and inputting data accurately. A high level of attention to detail is therefore imperative to excel in this role.
Benefits for this role include:
- 25 days holiday + bank holidays
- Performance related bonus
- Compassionate leave
- Flexible working (Hybrid)
- Social Events
- Free parking
- Flexi Fridays!
Key responsibilities will include:
- Offer customers guidance throughout the validations process
- Validate questionnaires to ensure information received is correct
- Verifying financial documentations and certificates with close attention to detail
- Make 10-15 outbound calls daily to support customers through any queries
- Accurately log customer records on the CRM
- Deliver a first class customer experience, taking the time to discuss the validations process with each customer
We are looking for a personable and proactive individual who has a keen eye for detail.
The salary on offer is £23,000 - £25,0000 + 10% performance bonus.
If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.
For more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application.
We wish you the best of luck in your job search!
