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- Hourly Rate: £16.49
- Location: Oxford City Centre
- Job Type: Part-time, Temporary
- Working Hours: Monday to Friday, 15:30 to 19:00
Join our team at the historic Grade II* Victorian Oxford Town Hall, located in the heart of Oxford city centre. As a Receptionist, you will be the front face of our venue, delivering excellent customer services to all our customers and visitors. The venue hosts thousands of events a year, from weddings and conferences to key civic events and Christmas parties.
Day-to-day of the role:- Greet, assist, and direct guests, visitors, and clients as soon as they arrive at the venue.
- Handle all front desk activities including answering phones, managing reservations, and providing information.
- Maintain a tidy and presentable reception area.
- Ensure effective communication of any updates or changes in schedules to relevant parties.
- Manage administrative tasks using computer systems and tools, ensuring all interactions are logged and information is accurate.
- Provide an exceptional customer service experience, addressing any queries or concerns with professionalism and patience.
- Previous experience in a customer-facing role.
- Passion for delivering excellent customer service.
- Strong communication and organizational skills.
- IT literacy, comfortable using various computer systems and tools.
- Flexibility towards working hours, able to commit to the part-time schedule provided.
- Competitive hourly rate.
- Opportunity to work in a prestigious, historic venue.
- Experience in a diverse and dynamic environment.
