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�?Support Desk Administrator�?
?? Location: Oxted
?? Salary: £24,000 - £26,000 DOE
? Hours: Monday - Friday, 9:00 AM - 5:30 PM
About the Role:
Are you an organised and customer-focused professional looking for a dynamic role in a supportive team? Our client, a well-established business in the Oxted area, is looking for a Support Desk Administrator to join their friendly team. This role is perfect for someone with strong administrative and customer service skills who thrives in a fast-paced environment.
Key Responsibilities:
?? Act as the first point of contact for customer queries via phone and email.
?? Log and track customer issues, ensuring they are assigned to the right team members.
?? Provide updates to customers, ensuring excellent communication throughout.
?? Coordinate service requests and schedule support calls efficiently.
?? Maintain accurate records and documentation.
?? Assist with general administrative tasks to support the team.
?? Work closely with internal teams to ensure smooth service delivery.
About You:
?? Previous experience in an administrative or customer service role.
?? Strong organisational skills with great attention to detail.
?? Confident communicator, both written and verbal.
?? Able to multitask and work in a fast-paced environment.
?? Proficient in Microsoft Office (Word, Excel, Outlook).
?? A proactive and problem-solving mindset.
Perks & Benefits:
? Friendly and supportive work environment.
? Career progression opportunities.
? Free on-site parking.
?? Ready to take the next step? Apply now and join a fantastic team! ??
*Interested? Please send your CV in as a Word format only
**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)
***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee
Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free, however, to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.
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