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We are looking for a driven and strategic Account Manager / Business Development / Contract Operations Manager to play a key role in managing client relationships, driving new business opportunities, and overseeing contract operations. This is a dynamic position that requires a strong balance of relationship management, commercial awareness, and operational execution.
If you thrive in a fast-paced environment, excel at building and maintaining partnerships, and have a strong understanding of contract management and business growth strategies, we want to hear from you!
Key Responsibilities:
- Account Management: Build and maintain strong relationships with key clients, ensuring excellent service delivery and customer satisfaction.
- Business Development: Identify and pursue new business opportunities to drive revenue growth and expand market presence.
- Contract Operations: Oversee contract implementation, ensuring compliance, efficiency, and profitability.
- Strategic Planning: Develop and execute strategies to achieve sales targets, operational excellence, and long-term business success.
- Negotiation & Commercial Management: Lead contract negotiations, pricing discussions, and service agreements.
- Performance Monitoring: Track key performance indicators (KPIs), prepare reports, and present insights to senior management.
- Cross-Functional Collaboration: Work closely with internal teams, including sales, finance, and operations, to optimize service delivery and drive business objectives.
- Problem-Solving: Address client concerns proactively and implement solutions to improve service levels and business efficiency.
Key Skills & Experience:
- Proven experience in account management, business development, or contract operations.
- Strong commercial and strategic thinking skills.
- Excellent communication and negotiation abilities.
- Ability to manage multiple accounts and contracts effectively.
- Experience with budgeting, forecasting, and contract management.
- Proficiency in CRM systems and Microsoft Office Suite.
- A proactive, results-driven, and customer-focused mindset.
What We Offer:
- Competitive salary
- Opportunities for career growth and professional development.
- A collaborative and supportive work environment.
