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Customer Service Advisor
Adecco is excited to be recruiting for a Customer Service Advisor to join our client's busy and dynamic Sales Office on a full-time basis.
Key Responsibilities:
- Efficiently process orders, replacements, spare parts, and point-of-sale requests received via telephone, email, or post, following established procedures.
- Handle inquiries from both internal and external customers through various communication channels, including phone, email, and post.
- Coordinate and confirm customer deliveries using the booking-in process.
- Investigate and resolve price discrepancies within your designated area, ensuring prompt and appropriate action.
Key Skills and Requirements:
- Minimum of 3 GCSEs or equivalent (preferably including English and Maths).
- NVQ Level 2 in Customer Service (desirable).
- Exceptional telephone manner with a friendly, professional approach.
- Strong keyboard and administrative skills.
This is a fantastic opportunity to join a supportive team and make a real impact in a fast-paced environment.
How to Apply:Send us your up-to-date CV today!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
