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LB314 - Forklift EngineerLocation: PenrithSalary: £33,000 - £36,000Overview:First Military Recruitment are currently seeking a Field Service Engineer on behalf of one of our clients.To service and maintain a range of material handling equipment and identify potential repairs/faults to ensure maximum reliability. Carry out PAT and lifting equipment inspections. Ensure all site health & safety and PPE rules are maintained and observed at all times.Our client encourages applications from ex-military personnel however all candidates will be given due consideration.Duties and Responsibilities:
- Servicing, maintenance, and repair of material handling equipment including forklifts, side loaders, reach trucks.
- Using market-leading fleet management system to complete parts orders, job sheets and warranty work.
- Providing a best-in-class customer experience for business customers.
- Book all planned maintenance with customer.
- Agree workload with Field Service Team Leader prioritising as below:
- SG fleet.
- Chargeable services.
- Key accounts i.e., national accounts, regional major accounts.
- Support Patch Engineers.
- Ensure all chargeable services are completed.
- Ensure all fleet servicing is completed by the end of the month.
- Ensure daily telephone contact with Operations Controller to cover specifically:
- Service completion.
- Estimate requests.
- Damage requests.
- Clearing out WIP.
- Carry out lifting equipment examinations, as and when required. Liaise with Field Service Team Leader.
- Carry out PAT testing.
- Other tasks as directed commensurate with the efficient running of the organisation within the skills and capabilities of the individual and as required from time to time.
Skills and Qualifications:
- Experience in servicing, repair or maintenance of material handling equipment (MHE), construction plant, agricultural machinery or powered access equipment, or forklift trucks.
- Knowledge of automotive, mechanical, electrical, and hydraulic systems and components.
- Excellent customer service skills.
- Relevant technical qualification would be advantageous.
