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Red Rock Partnership are delighted to be working with our prestigious client in Peterborough who are looking for Account Manager to join their busy team.
About The Role:
- To develop and broaden the clients relationship with existing Customers, while identifying and qualifying profitable opportunities for new product sales, maximising sales penetration, and revenue within each Customer account
- Professionally manage Customer contact and provide support where required, ensuring the Customer experience is positive and the Customer is a promoter (NPS)
Salary: £26,000 per annum.
Working hours: 8am to 4:30pm; Monday to Friday
Roles and Responsibilities:
- Work independently to manage the Customer relationship and to exceed the Customer's expectations.
- Produce and maintain a thorough account plan for each customer (including a clear contact strategy and development objectives). To be personally responsible for ensuring the delivery of this strategy (identifying where support is required) and assessing the results.
- Track performance of accounts (revenue), opportunity and scope to build and maintain customer relations.
- Continually look to improve and develop knowledge and to share that with colleagues.
- Act as mentor to other team members and support them within their portfolio when required.
- Produce and maintain an accurate revenue forecast (rolling 12 months) and report on monthly revenue variances verses both budget and forecast.
About you:
- Extensive experience within either the courier or a related industry
- Excellent networking ability and natural communication style
- Excellent presentation skills
- Account management and development skills
- Time management and planning skills
- Able to travel within designated territory and able to work with the minimum of supervision.
- Microsoft Office (Excel, Word, Email, Power Point)
- Skilled listener, able to understand and empathise with Customers whilst understanding context and the Customer supplier relationship
- Always presents a well prepared and professional image
This is an excellent opportunity to join a progressive business who invest in people. Should you feel that your skills and experience match the above we would be delighted to receive your application.
Red Rock Partnership Ltd are working as a recruiting partner to handle all recruitment activity.
Due to the volume of applications unfortunately we are unable to provide individual feedback. If you have not heard from us within 10 working days, please assume that your application has not been successful on this occasion. Thank you for your interest.
