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Service Desk Analyst

Cooper Lomaz Recruitment Ltd
Posted 17 hours ago, valid for a month
Location

Peterborough, Cambridgeshire PE1 1YX, England

Salary

£19.51 per hour

Contract type

Full Time

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Sonic Summary

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  • The Service Desk Analyst position is a hybrid role based in Peterborough, requiring two days in the office after a training period of 4-6 weeks.
  • This is a 3-month contract with a likelihood of extension, offering a salary of £25,000 per annum, paid weekly for 37.5 hours of work per week.
  • Overtime is available, and the working hours are between midday and midnight, with weekend work required on a rotational basis.
  • The role involves resolving technical IT issues at 1st and 2nd line levels and includes hands-on tasks such as desktop builds.
  • Candidates should have at least 1 year of 1st line support experience, strong Windows and Google skills, and effective communication abilities.

Service Desk Analyst
Hybrid / Peterborough office- 2 days in office. Only after training is completed (4-6 weeks)
3-month contract (likely to extend & paid weekly)
37.5 hours per week - overtime available
Hours between Midday and Midnight
Weekend work is required on a rotational basis

Working as part of a project-based team, you will be responsible for resolving technical IT related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as desktop builds.

Key Skills:

  • 1st line support experience
  • Previous IT Service Desk experience (or similar)
  • Strong Windows and Google skills
  • Strong communication skills
  • Supporting international internal users

Full training and support offered as well as progression opportunities.

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