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Service Desk Analyst

Cooper Lomaz Recruitment Ltd
Posted 2 days ago, valid for a month
Location

Peterborough, Cambridgeshire PE1 1YX, England

Salary

£30,000 - £36,000 per annum

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Contract type

Full Time

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Sonic Summary

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  • The position is for a Service Desk Analyst on a 6-month hybrid contract based in Peterborough, with training lasting 4-6 weeks.
  • The role requires 1st and 2nd line IT support experience, with a focus on resolving technical issues and performing desktop builds.
  • The job involves a rotating shift pattern, including weekend work, with a total of 37.5 hours per week and overtime available.
  • The hourly pay rate is £16.25, and the assignment is umbrella-based with weekly payments.
  • Candidates should possess strong Windows and Google skills, along with excellent communication abilities, and full training will be provided.

Service Desk Analyst


Hybrid / Peterborough after training is completed (4-6 weeks)
6-month contract (likely to extend & paid weekly)
37.5 hours per week - overtime available
Rotating Shift Pattern - Weekend work is required on a rotational basis.


16.25 per hour
- Umbrella assignment rate

Working as part of a project-based team, you will be responsible for resolving technical IT related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as desktop builds.

Key Skills:

  • 1st line support experience
  • Previous IT Service Desk experience (or similar)
  • Strong Windows and Google skills
  • Strong communication skills
  • Supporting international internal users

Full training and support offered as well as progression opportunities.

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.