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Renewals Sales Executive

Huntress
Posted 16 hours ago, valid for 7 days
Location

Peterborough, Cambridgeshire PE7 3HH, England

Salary

£36,000 - £43,200 per annum

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Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company is seeking individuals with strong communication skills and a commitment to exceptional customer service for a hybrid working role.
  • Candidates should have at least 1 year of experience in a customer service environment and will be expected to work 37.5 hours per week with early/late rotations.
  • The expected salary for this position ranges from £24,000 to £28,000, including a shift allowance, with opportunities for a monthly performance bonus.
  • Responsibilities include making welcome and renewal calls, managing customer concerns, and maintaining accurate CRM records.
  • This role offers significant career development opportunities within a progressive business that values its employees.

If you are driven by high levels of service and keen to join a business who are a leader in their field with progressive growth plans, we would love to hear from you.

Individuals who feel your strengths lie within strong communication qualities, time management, and a steadfast commitment to delivering exceptional customer service, this opportunity will really tick all of your boxes with job satisfaction guaranteed.

Package Details

Hybrid working offered

Hours 37.5pw - Early/Late rotation, Monday to Friday 09.00 - 21.00, 1 in 2 Saturdays 10.00 -18.30

Benefits: 23 days Annual Leave (Increases by 1 every year up to a max of 26) + Bank Holidays / Free Gym Membership / Company Pension Scheme

Expected Salary: £24-28k inc. shift allowance (based on experience), plus opportunity to earn Monthly Performance Bonus.

Daily Tasks

  • To carry out welcome calls to new customers whilst ensuring that there accounts are set up effectively and they are aware of all the services available to them.
  • Should any concerns or issues arise, to manage and resolve as quickly and efficiency as possible, strengthen the relationship as your progress
  • Carry out customer renewal calls and share latest promotions and offers to win back lost customers
  • Methodically capture document interactions and accurately maintain information in the CRM system
  • Provide ad hoc reports and insights for senior management, identifying trends, reporting on customer feedback and suggesting recommendations for improvements where necessary

This is a great unique business to be part of, offering lots of career development and a fabulous bunch of people to work with.

Shortlisting beings now!

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.