Sales Operations Administrator

Role - Sales Operations AdministratorLocation - (Fully Remote)Salary - Up to £30,000 D.O.E

Are you an organised, detail-oriented professional looking to make a significant impact in a dynamic SaaS environment? As a Sales Operations Administrator in our SaaS company, you will play a critical role in supporting and streamlining our sales processes, enhancing operational efficiency, and helping the sales team achieve success. Your contributions will directly influence the overall effectiveness of the sales function, enabling the team to focus on driving revenue growth and client success.

Key Responsibilities:

Sales Support and Administration:

• Manage sales documents such as quotes, proposals, contracts, and service agreements.
• Assist the sales team in preparing bids, RFP responses, and other client-facing documents.
• Act as the main point of contact for administrative sales tasks, ensuring compliance with company policies.

CRM and Data Management:

• Maintain the CRM system (e.g., Salesforce, HubSpot) with accurate customer data, sales activities, and pipeline details.
• Ensure CRM data quality and integrity to support accurate sales forecasting and reporting.
• Generate reports on sales performance, pipeline health, and key metrics for review.

Order Processing and Billing Coordination:

• Oversee the order entry process, ensuring accurate recording of customer orders.
• Collaborate with finance and billing teams to ensure timely invoicing and accurate order tracking.
• Manage customer communications around order status and delivery timelines.

Reporting and Analytics:

• Develop and distribute sales performance reports, including revenue forecasts, win/loss analysis, and pipeline health.
• Analyse sales data to identify trends, inefficiencies, and areas for process improvement.
• Provide actionable insights to sales leadership for strategic decision-making.

Sales Process Optimisation:

• Assist in the documentation and improvement of standardised sales processes and workflows.
• Identify and address inefficiencies in the sales process, recommending improvements.
• Train team members on new tools, processes, and updates to the sales platform.

Tool and Technology Management:

• Oversee the management and support of sales tools, including CRM software, proposal generation tools, and analytics platforms.
• Work with IT to resolve technical issues and implement improvements to the sales systems.

Sales Administration, Marketing, and Growth Initiatives:

• Support marketing efforts by ensuring the sales team has the necessary materials, collateral, and leads to drive client acquisition and retention.
• Collaborate with marketing to align sales initiatives with broader business growth strategies.
• Assist in the implementation of growth initiatives, including new product launches, sales campaigns, and lead generation programs.

Cross-Functional Collaboration:

• Collaborate with delivery teams to ensure seamless transitions for new accounts and service activation.
• Act as a liaison between sales, operations, and finance teams to ensure alignment with company goals.

Skills and Competencies:

Attention to Detail: Ability to manage data, documents, and processes precisely to avoid errors and ensure seamless operations.Organisational Skills: Strong multitasking and prioritisation skills to manage multiple responsibilities effectively.CRM Expertise: Familiarity with CRM systems (e.g., Salesforce, HubSpot, or similar platforms) to manage data and pipeline effectively.Analytical Thinking: Ability to analyse sales data and generate meaningful insights to guide decision-making.Communication: Strong verbal and written communication skills to collaborate with cross-functional teams and produce reports.Tech-Savvy: Comfortable working with SaaS products and tools, understanding how they contribute to sales processes.Team Collaboration: Excellent interpersonal skills to work effectively with diverse teams and stakeholders.Does this sound like the perfect fit for you?

Please send your CV to .

We look forward to hearing from you!