Customer Engagement SpecialistDo you have experience working in a customer focused environment delivering high quality output?This is an exciting opportunity to work within a well-established Peterborough team as the initial point of contact for customers.To be successful in this role you will have strong attention to detail and be able to work under your own initiative, ensuring strict deadlines are met.Experience of working within the motor trade would be desirable but not essential - determination and the willingness to learn are more important.If you are a dynamic and motivated self-starter with a passion for providing outstanding customer service, with excellent communication and inter-personal skills this may be the role for you. Duties will include:* Arranging aftersales and sales bookings by telephone and allocating the work* Responding promptly to customer enquiries across other channels such as email and corporate booking systems* Making sure customers are aware of latest offers through proactive contact* Carrying out administrative tasks The role will incorporate working Monday to Sunday on a rota basis. You will need to be within a commutable distance to Peterborough as this is an office based role.Parking is available onsite. Please get in touch for more details.
Back to searchCustomer Engagement Specialist
The One Group
Posted 8 hours ago, valid for 6 days
Peterborough, Cambridgeshire PE7 3HH, England
£20,000 - £24,000 per annum
Full Time
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Sonic Summary
- The Customer Engagement Specialist position is based in Peterborough and serves as the initial point of contact for customers.
- Candidates should have experience in a customer-focused environment and possess strong attention to detail.
- While experience in the motor trade is desirable, a willingness to learn and a passion for customer service are prioritized.
- The role involves arranging bookings, responding to inquiries, promoting offers, and performing administrative tasks.
- The position requires a dynamic individual willing to work Monday to Sunday on a rota basis, with salary details not specified and prior experience not explicitly stated.
