Field Service Engineer

Market 36 Recruitment are currently recruiting for a Field Service Engineer for our client based in Peterborough on a permanent basis.

Main purpose of the role will be to provide onsite customer support to our range of machinery within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs, and inspections.

Roles & Responsibilities:

• Investigate, diagnose and resolve customer reports of technical problems with equipment.
• Service a wide variety of machines both on and off site.
• Ability to work independently to troubleshoot and solve problems.
• Complete job cards to a high standard promptly and within a given timeframe.
• Complete paperwork and timesheets in a timely manner.
• Request parts efficiently and effectively.
• Good customer service skills.
• Develop and maintain good working relationships with internal and external customers.
• Supervise Apprentices, when required, to ensure that a high quality of work and safe working procedures are maintained.
• Ensure compliance with relevant procedures when repairing and inspecting equipment.
• Present a professional image at all times.
• Take responsibility for health and safety of self, colleagues, and customers in line with the Company health and Safety Policy.
• All Engineers must ensure that their own tools are safe and legal to use.

Experience, Knowledge & Qualifications:

• Solid Mechanical aptitude.
• Ability to service a wide range of heavy tracked plant JCB machines.
• Investigate & diagnose technical problems, which involve climbing on top & underneath the heavy plant machinery.
• Lone working.
• Excellent verbal, written and critical thinking skills.

Working hours are 40 hours a week and has overtime available paid at x 1.5.

In return our client offers a competitive salary of up to 37,400

Market 36 Recruitment Ltd cover a variety of sectors including Commercial, Industrial, Engineering, and HR & Finance. We take pride on building strong working relationships with local employers and candidates.