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HR Assistant
Location – Peterborough, Stoke or Chesterfield.
What you’ll be doing?Â
- Manage inbound HR queries through the HR automated ticketing system portal, ensuring SLAs are met and tasks are actioned efficiently and with accuracy.
- Be responsible for all administration factors of the employee lifecycle, inclusive of but not restricted to;
- New Starter offer, contracts & payroll processing
- Refer a friend
- Internal moves, changes and promotions
- Flexible working changes inclusive of change of hours and working arrangements
- Maternity, Paternity & Shared Parental Leave
- Employee Relations letters
- Holiday entitlement and calculations
- Leaver processing and exit interviews
- Reference requests
- Work closely with ER and HR Business Partners, ensuring business and employee related matters are dealt with appropriately.
- Creating and maintaining up to date HR files for all employees, in line with internal processes.
- Managing all HR systems required for daily, weekly and monthly tasks.
- To regularly review and make recommendations for improvements to HR processes.
- To adhere to Company processes with regard to FCA compliance.
- To provide ad hoc administrative support to the HR team.
- Support with internal and external audits.
- Ad hoc duties as and when required to support the team in meeting business requirements.
- General queries.
What you’ll need to be successful in the role?Â
- Previous experience in an HR function / a confidential environment, desirable.
- Proven Track record in busy and complex administration role.
- Able to work on own initiative, manage priorities in a fast paced environment.
- Experience of working with HR systems.
- Proficient in Word, Excel and PowerPoint.
