Service Desk Analyst

Cooper Lomaz Recruitment

Posted 10 hours ago, valid for 21 days

Peterborough, Cambridgeshire PE7 3HH, England

Full Time

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Sonic Summary

The Service Desk Analyst position is a hybrid role based in Peterborough after an initial training period of 4-6 weeks.
This is a 6-month contract with the possibility of extension, offering a pay rate of £15.18 per hour for a 37.5-hour work week, with overtime available.
Candidates are required to have 1-2 years of experience in 1st line support or similar IT Service Desk roles.
The role involves resolving technical IT issues at both 1st and 2nd line levels and participating in hands-on tasks like desktop builds.
Strong communication skills and proficiency in Windows and Google applications are essential, as the position supports international internal users.

Service Desk AnalystHybrid / Peterborough after training is completed (4-6 weeks)6-month contract (likely to extend & paid weekly)37.5 hours per week - overtime availableRotating Shift Pattern - Weekend work is required on a rotational basis.£15.18 per hourWorking as part of a project-based team, you will be responsible for resolving technical IT related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as desktop builds. Key Skills:

1st line support experience
Previous IT Service Desk experience (or similar)
Strong Windows and Google skills
Strong communication skills
Supporting international internal users

Full training and support offered as well as progression opportunities.

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