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Service Desk Analyst

Cooper Lomaz Recruitment
Posted 10 hours ago, valid for 21 days
Location

Peterborough, Cambridgeshire PE7 3HH, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Service Desk Analyst position is a hybrid role based in Peterborough, requiring two days in the office after a training period of 4-6 weeks.
  • This is a 6-month contract with the likelihood of extension, offering a salary of £XX, paid weekly for 37.5 hours per week, with overtime available.
  • The role involves resolving technical IT issues at both 1st and 2nd line levels and includes hands-on tasks like desktop builds.
  • Candidates should have prior 1st line support experience, IT Service Desk experience, and strong skills in Windows and Google applications.
  • Weekend work is required on a rotational basis, and full training and progression opportunities are provided.

Service Desk AnalystHybrid / Peterborough office- 2 days in office. Only after training is completed (4-6 weeks)6-month contract (likely to extend & paid weekly)37.5 hours per week - overtime available Hours between Midday and MidnightWeekend work is required on a rotational basis Working as part of a project-based team, you will be responsible for resolving technical IT related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as desktop builds. Key Skills:

  • 1st line support experience
  • Previous IT Service Desk experience (or similar)
  • Strong Windows and Google skills
  • Strong communication skills
  • Supporting international internal users

Full training and support offered as well as progression opportunities.Service Desk AnalystHybrid / Peterborough office- 2 days in office. Only after training is completed (4-6 weeks)6-month contract (likely to extend & paid weekly)37.5 hours per week - overtime available Hours between Midday and MidnightWeekend work is required on a rotational basis Working as part of a project-based team, you will be responsible for resolving technical IT related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as desktop builds. Key Skills:

  • 1st line support experience
  • Previous IT Service Desk experience (or similar)
  • Strong Windows and Google skills
  • Strong communication skills
  • Supporting international internal users

Full training and support offered as well as progression opportunities.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.