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- Oversee contract performance, ensuring adherence to all KPIs and internal metrics.
- Represent Operations at Implementation Planning Groups and Investment Committee meetings.
- Ensure the effective performance of all maintenance and service-related obligations at the site.
- Provide technical and scientific leadership to win the confidence of clients and stakeholders.
- Work closely with the Head of Managed Equipment Services on budget and efficiency strategies.
- Produce accurate performance reports, highlighting key commercial issues.
- Audit and verify legacy equipment, supporting its removal and reinstallation.
- Investigate incidents involving medical devices, ensuring compliance with safety standards.
- Liaise with regulatory bodies such as MHRA, CQC, and NHS LA to maintain compliance.
- Maintain up-to-date records of clinical equipment and databases.
- Attend Medical Devices Committees and Trust meetings as required.
- HNC/D or professional qualification in a relevant subject.
- Extensive experience in clinical equipment management.
- Strong understanding of medical equipment maintenance, specification, and commissioning.
- Contract management experience within NHS or Private Healthcare settings.
- Excellent communication, negotiation, and influencing skills.
- Ability to work both independently and as part of a team.
- High levels of personal responsibility, resilience, and the ability to work under pressure.
- Strong attention to detail and ability to meet deadlines.
- Postgraduate degree in a relevant field.
- Registration as a Clinical Technologist (VRCT) or Clinical Scientist (HCPC).
- Management and leadership training.
- Advanced Excel skills and familiarity with clinical workflows.
- Experience working with senior NHS clinical staff.
